Reference

Privacy Policy for Your toto100 Account

We spell out how we use registration details, login signals, payment references, and device data so you know what stays attached to your account.

DANAOVOGoPayQRIS
toto100 Privacy Policy for Your toto100 Account
CONTACT PATHS

How to Reach Us About Privacy

If you want to ask about a record, a cookie setting, or a correction, we keep the contact path simple. Send the request from your registered email, or open live chat during our 09:00-23:00 WIB window. If your concern touches deposits, withdrawals, or a login from a new device, include the date and the payment rail you used so we can find the right trace quickly.

Team online

Email request

Send a message to [email protected] between 09:00 and 23:00 WIB. Include your registered email, phone number, and the request you want us to handle so we can match the right account quickly.

Live chat

Open live chat from the account area during 09:00 to 23:00 WIB. Tell us whether the issue is a cookie setting, a login from a new device, or a record correction, and we will route it properly.

Contact form

Use the contact form inside your account when you need a written trail. Pick the privacy topic, add the date, and attach a screenshot if the request involves DANA, OVO, GoPay, or QRIS references.

DATA HANDLING

How We Handle Data and Cookies

Our data flow is built to keep your account readable on mobile and desktop. We store only the fields needed for login, wallet checks, support history, and compliance records, and we keep…

Collected details

We store the fields you enter at sign-up, plus login time, IP address, device type, and payment references from DANA, OVO, GoPay, or QRIS when they are linked to your account actions.

Cookie use

Cookies remember your session, last language choice, and whether you are already signed in. They also help us spot repeated login attempts from a new device. You can clear them in Android Settings > Apps > Chrome > Storage or in Safari settings at any time.

Security checks

When you change device or request a withdrawal, we may ask for a one-time check against your registered phone or email. This keeps account access tied to you, not to a copied login.

Retention window

We keep transaction logs, support chats, and fraud flags only as long as needed for account handling, dispute checks, and any duty that applies in your region. After that, we remove or anonymise what we no longer need.

Change request

To correct a name, phone number, or payment reference, send us a message from your registered email and say exactly what should change. We verify the request before updating the record so the wrong person cannot alter it.

Who to contact

For access, correction, or a copy of your stored details, write to [email protected] or use live chat during 09:00 to 23:00 WIB. If your request touches DANA, OVO, GoPay, or QRIS, include the reference number.

Questions About Your Privacy Policy

Use these answers to see how we handle access, correction, cookies, and record keeping. If your question is about a login from a new phone, a DANA or QRIS reference, or a request to change stored details, we can trace it from your registered email and the time stamp attached to the account. Anything we keep is tied to the need to run the account, answer a request, or meet a legal duty.

We collect the details you enter when you sign up, plus login time, device type, IP address, cookie IDs, support messages, and payment references from DANA, OVO, GoPay, or QRIS when a deposit or withdrawal is linked to your account.

Yes. Cookies keep you signed in, remember your language choice, and help the site load the right session on Chrome, Safari, or the browser inside Android. If you clear them, you may need to log in again.

Yes. Send a request from your registered email and say which field is wrong, such as your phone number, name, or wallet reference. We confirm the request before making changes so the record stays linked to you.

We keep active account records while you use the service, then store only what is needed for disputes, fraud checks, tax duties, or other duties that apply where local law permits. After that, we remove or anonymise what no longer serves a purpose.

Reach [email protected] or open live chat from 09:00 to 23:00 WIB. If your message is about DANA, OVO, GoPay, or QRIS, add the date and reference number so we can find it faster.

You can ask for the records tied to your account, including login traces, cookie data, and support history. We may ask you to confirm control of the registered email or phone before we send anything out.